Return Policy

Little Organic Company Return Policy

Thank you for shopping with us! We want to make sure you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

  1. Returns

1.1. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

1.2. Please note that certain types of items are exempt from being returned, such as personalized or items on sale.

  1. Refunds

2.1. Once we receive your returned item, our team will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2.2. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be reflected in your account may vary depending on your payment provider.

  1. Shipping Costs

3.1. Unless the return is due to a mistake on our part (e.g., wrong item sent, defective product), the customer is responsible for the shipping costs associated with the return.

  1. How to Initiate a Return

4.1. To initiate a return, please contact our customer support team at info@thelittleorganiccompany.com. They will guide you through the return process and provide you with the necessary instructions and shipping details.

  1. Damaged or Defective Items

5.1. If you receive a damaged or defective item, please contact us immediately at info@thelittleorganiccompany.com. We will work with you to resolve the issue promptly.

  1. Exchange

6.1. Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.

  1. Final Sale Items

7.1. Items marked as "Final Sale" or "Clearance" cannot be returned or refunded unless they arrive damaged or defective.

  1. Changes to this Return Policy

8.1. Little Organic Company reserves the right to modify or update this return policy at any time without prior notice. Please review this page periodically to stay informed about our return policies.

Delivery Related

Incorrect Shipping Information

If packages are returned to Little Organic Company due to an incorrect shipping address provided by a customer, the customer is responsible for the return shipping cost as well as the redelivery cost. Little Organic Company LLC. is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer.

Lost or Stolen Packages

Little Organic Co Inc. is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Little Organic LLC. will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

No refunds, replacements, or credits will be issued for orders confirmed to have been delivered to the address provided in the order.

Wholesale Returns and Exchanges

There are no returns for merchandise purchased through our Wholesale site. However, we will gladly accept exchanges of new, unused, unaltered, and unwashed merchandise in salable condition with a receipt from our website within 15 days of purchase. The customer is responsible for return shipping on all non-defective items. "Non-defective" means the product is produced to the specification Little Organic Company LLC. The "Defectiveness" of a product is at the sole discretion of Little Organic Company LLC. Items may be exchanged or store credit only. No refunds will be issued. To begin processing your exchange please email nadia@littleorganiccompany.com